PRESS RELEASE
Contact: Matt Wimpress, Customer Service Manager
Quality Service Certification, Inc.
949-481-4438
FOR IMMEDIATE RELEASE
February 19, 2014
Milovick and Klimstra Receive Platinum Service Recognition
Mike Milovick and Eric Klimstra of Royal LePage Grand Valley Realty in Kitchener, ON were awarded the highest level of service achievement in the real estate industry, Quality Service Certified® Platinum. The award is in recognition of earning 100% client service satisfaction in 2013, as measured by Leading Research Corporation (LRC).
Quality Service Certified (QSC) status is the only award in the real estate industry based on independently validated, measurable service results. Clients of QSC agents receive a customer satisfaction survey at the end of each transaction. The surveys are administered and the results are compiled by LRC.
Client feedback from the surveys becomes part of the agent’s credentials. An overall satisfaction rating is displayed on the consumer websites (www.QualityService.org and www.RatedAgent.com) where buyers and sellers have the ability to select a real estate professional based upon each agent’s validated record of service satisfaction.
“Nothing is more important to a prospective client in selecting a professional than the service results achieved with past clients,” says Larry D. Romito, President and CEO of QSC. He adds, “Consumers have greater confidence in service reliability, results and satisfaction with a Quality Service Certified real estate professional because they know that the agent’s service record has been validated by an independent third party. 100% service satisfaction record like Mike Milovick and Eric Klimstra have achieved is just awesome.”